Frequently Asked Questions

1. How quickly can you respond to emergencies?

24/7 response, typically 1-2 hours, includes your phone number

2. Do you work with insurance companies?

Yes, direct billing, documentation help, claims guidance

3. What areas in Massachusetts do you serve?

South Shore, greater Boston, Cape Cod, eastern MA

4. How long does water damage restoration take?

3-5 days (minor) to 1-2 weeks (extensive)

5. Is mold dangerous to my health?

Yes, health risks explained, professional removal recommende

6. What certifications do your technicians have?

IICRC certifications (WRT, FSRT, AMRT), licensed & insured